Terms and Conditions
Please review the terms that apply to your care at Connect Family Dental. Contact our office if you have any questions.
1. Appointment Scheduling and Cancellations
Appointments must be scheduled at least 48 hours in advance. Cancellations or rescheduling requests should be made at least 24 hours before the scheduled appointment. A cancellation fee of $50 may apply if you fail to cancel or reschedule within the required time. No-shows without prior notice may incur a charge equivalent to the full cost of the missed appointment.
2. Payment Policy
Payment is due at the time of service unless prior arrangements have been made. We accept cash, credit/debit cards, and most insurance plans. Patients are responsible for any co-pays, deductibles, or non-covered services.
3. Consent for Treatment
By scheduling an appointment, you consent to the treatment options explained by our dental team. All treatment will be performed with your consent and understanding, following HIPAA guidelines.
4. Privacy and Confidentiality (HIPAA Compliance)
Your personal and medical information is confidential and will not be shared with third parties unless required by law or with your explicit written consent.
5. Insurance and Financial Responsibility
Patients are responsible for verifying insurance coverage and paying any remaining balances after insurance claims.
6. Late Arrivals
If you arrive more than 15 minutes late, your appointment may need to be rescheduled.
7. Patient Conduct
Respectful behavior is expected. Inappropriate conduct may result in termination of the patient-provider relationship.
8. Liability
Connect Family Dental is not liable for complications unless negligence is proven.
9. Emergency Care
Emergency care is provided during business hours. For after-hours emergencies, please contact your nearest provider.
10. Changes to Terms and Conditions
These terms may be updated at any time. Changes will be posted on our website.
11. HIPAA Rights and Patient Responsibilities
Patients have the right to access and amend health records. Complaints can be filed with Connect Family Dental or HHS.
12. Contact Information
Connect Family Dental
953 Dixwell Ave Bldg C, Hamden, CT 06514
Phone: (203) 745-4244
Fax: (203) 821-7999
Email: info@connectfamilydental.com