Skip to main content
953 Dixwell Ave, Hamden, CT 06514 Mon–Fri: 9:00 AM – 5:00 PM

New Patient Guide

Welcome to Connect Family Dental! To ensure your visit goes smoothly, we've prepared a guide for new patients, including what to bring, important dos and don'ts, and helpful tips for preparing for your appointment.

Getting Started

Three Easy Steps Before Your First Visit

A little preparation goes a long way toward a smooth, stress-free appointment.

Complete New Patient Forms

  • Download and fill out the forms available on our website before your appointment.
  • If you prefer, arrive 15 minutes early to complete these forms at our office.

Bring Important Documents

  • Valid photo ID.
  • Your dental insurance card (if applicable).
  • A list of any medications you're currently taking.

Verify Your Appointment

  • Confirm your appointment via call or text message the day before.
  • If you need to reschedule, let us know at least 24 hours in advance to avoid cancellation fees.
Be Prepared

Dos and Don'ts for Your Dental Appointment

Simple habits that help your dentist give you the best care possible.

Dos
  • Brush and Floss:
    Gently clean your teeth before your visit for a more thorough examination.
  • Arrive on Time:
    Arriving early helps you settle in and complete any necessary paperwork.
  • Communicate Any Concerns:
    Let us know about any dental issues, medical conditions, or anxieties you may have.
Don'ts
  • Don't Smoke Before Your Appointment:
    Smoking can interfere with oral hygiene and healing. Avoid smoking for at least 12 hours before your visit.
  • Don't Eat Right Before Your Visit:
    A clean mouth ensures more accurate diagnostics and treatments.
  • Don't Skip Your Appointment:
    Regular dental visits are essential for maintaining oral health.
Costs & Coverage

Insurance, Financing, and Copay Information

We work hard to make quality dental care affordable and transparent for every family.

Insurance Coverage

  • We accept most major dental insurance plans, including Husky, Delta Dental, and Anthem.
  • Bring your insurance card to every appointment for accurate processing.

Financing Options

  • If you don't have insurance or require extensive treatments, we offer flexible payment plans.
  • Ask about our in-office financing options or third-party providers like CareCredit.
  • Our team will provide an estimate of any out-of-pocket costs before treatment.

Copay & Out-of-Pocket Costs

  • Copay amounts will depend on your insurance policy.
  • Our front office will explain any estimated costs before treatment begins.
What's Next

After Your Appointment

A few simple steps keep your recovery and oral health on track.

Review Post-Treatment Instructions

  • Follow any guidelines provided by your dentist to ensure proper recovery or maintenance.

Schedule Follow-Up Care

  • If additional treatments are needed, our staff will help schedule the next visit.

We Look Forward to Seeing You!

  • At Connect Family Dental, we strive to make every patient feel welcome and cared for. By following this guide, your experience at our clinic will be smooth and stress-free. We look forward to helping you achieve a healthy and confident smile!
Ready to Visit?

Your First Visit Starts Here

Book your new patient appointment today and experience warm, modern, and affordable dental care for your whole family.

Book an Appointment
Call Us Now (203) 745-4244